Job review from Jonathan in Marshalltown, IA 50158 on 09/19/24

Overall Rating:

4.6 out of 5

Our Overall Service

Call Representative

Super helpful and was able to get my job scheduled quickly.

Sales Process

The salesperson was very knowledgeable, but failed to update details of my job which led to two different appointments, two different install crews, much time in between that the basement sat unfineshed. Also, once I was "sold" the salesman was quick to pass of this issue to the job representative that managed the job over the phone from that point forward.

Our Installation Crew

the crew was very good, I could tell they cared about the product, cared about doing a good job for us, and took pride in the work.

The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

I have another property with your products installed and was familiar with how they work and what the company is like.

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