Some sand from the initial bid ended up not being used. This was taken care of by Hulio over the phone and a deduction was made on our bill, which suited us fine. I was assured by Eric that it wouldn't affect the warranty. I am very pleased with how quickly our question was taken care of.
VERY courteous and kept us informed, as we had to work while they were there.
You did work on one of our friend's houses in town, Shane & Becky Becker. It was such a good job, and we knew we needed the work done so it was a logical choice. The lifetime warranty was one of the main selling points, as we plan on finishing the basement.
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Great customer service! We were very impressed with the forearm, Mike. He was very easy to work...