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Rodney M. was tired of having snow shovel catch during the winter months and he noticed the shape of his concrete was starting to decline. Looking for a solution to prevent further damage from occurring he brought up his concerns during an annual maintenance call with Service Tech Brandon Rost, who was able to identify and provide a one-step solution for Rodney’s needs.
Brandon was able to pinpoint that the concrete drive and sidewalks were impacted by unsealed joints which were causing voids to form allowing water to enter. We were able to provide a permanent solution using NexusPro Joint Sealant, as well as a hydrophobic poly to stabilize the voids and prevent further movement. After we completed the work not only was Rodney happy with how fast the project came along but he also noticed an impact on visuals and aesthetics of his home!
Returning customers Jessica and Chris J’s back patio and front sidewalk were starting to sink. Water was starting to pool on their back patio and with a young daughter, they wanted a safe spot for her to play. Having had previous concrete repair done with us, they decided to give us another call.
System Design Specialist, Dan King came out and was able to identify the problem. The water was pooling because the soil under the rest of the patio was making it go in all different directions. The control joints expanded the slab openings and allowed water to easily access the soil.
We were able to fix the concrete in the back and front by using PolyLevel to level and stabilize the patio and front step. We then used Nexus Pro to fill in all of the control joints and cracks to prevent water from entering again.
Theresa C. noticed sagging floors in her kitchen and hallway near the washer and dryer. The floors on the main level were starting to settle. She thought the solution would be to install new flooring, but a flooring specialist recommended better support was needed first. She decided to call us to have a look.
We had a System Design Specialist, Nicholas Hruska, go to her home to evaluate what we could do to fix the problem. He noticed that her support jacks were not supporting the floor above which was causing the sagging. We fixed the problem by installing a new supplemental beam with 3 SmartJacks. The support beam under the hallway which had the washer and dryer above was in good shape but the wood columns were splitting and moving because they did not have a solid footing under and could not support the weight. We installed 4 new SmartJacks with good footings under the existing beam. Her floors have now lifted about a 1/2 inch and as a result, was able to put in new floors!
James and Lynnece M. wanted to use their basement during the summer months but noticed a damp smell and water staining the walls.
As returning customers, they were excited to have us come back to their home. System Design Specialist, Calogeno Principato was able to identify multiple spots along the floors and walls where water was entering.
We directed the water down the walls behind our CleanSpace to our WaterGuard around the perimeter of their basement eventually dumping into our TripleSafe Pump System. Then we completely encapsulated the walls eliminating water vapor from evaporating into the air. This project used full height CleanSpace which added a lot of light reflecting surfaces which really brightened up the entire room!
It's important to have a good sealant to prevent cracks in concrete. For this customer, we applied NexusPro silicone-based sealant to fill and seal cracks and control joints. Unlike traditional polyurethane sealants, NexusPro is specially designed to resist UV rays, ensuring that it remains durable and doesn't crack, bubble, or dry over time. Additionally, NexusPro has a significantly shorter drying time compared to other urethane-based caulking products. Its long-lasting properties have been proven to outperform other sealants, providing reliable protection for your driveway.
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